J.N.J Home Works

Subtitle

Frequently Asked Questions

FAQ's Page is under construction...  
Please ignore our dust while we add new FAQ's.

 

What is your typical process for working with a new customer?

Our typical process for working with a new customer begins with thoroughly introducing ourselves and what our company philosophy and business practices are. The most important aspect of meeting potential clients is to learn our potential CLIENT'S NEEDS and the project they'd like to have completed. Additionally, our team is absolutely NOT judgemental of ANY part of YOUR circumstances and we're truly here to help, wholeheartedly to complete your project(s) all the while ensuring your 110 % satisfaction guaranteed!  


Additionally we ensure that each customer has a clear understanding of what we offer in terms of service while at the same time we, J.N.J Home Works have the same mutual understanding of what our customer is requesting.


What education and/or training do you have that relates to your work?

Mr. Jacob Kendrick was a warehouse manager at Titan Wire and Cable for many years and previously a network programmer at NCR. With a degree in Computer Science, he has excelled at all aspects of computer technology. He received his degree from Cosumnes River College yet has always had a passion, strength and ambition for physical work, pleasing others and learning all aspects of mechanics to use in such situations as deemed necessary. Whether it was from his poverty stricken upbringing or just sheer determination, Mr. Jacob Kendrick has learned and is still learning many skills that are necessarily to embody a well rounded handyman and business owner.


Thus, Jacob is a hard-working warehousing/logistics professional with 6 years of experience running the efficient operation of company warehouses and storerooms. His background has included supervising staff, stock take, maintaining inventory levels, loading/unloading, organization, safe use of forklifts and other equipment, and dealing with multiple computer shipping managers/inventory software ALL WHILE ensuring the physical tasks of maintaining a large warehouse and customer satisfaction were met and exceeded company standards.


As warehouse manager at Titan Wire and Cable, he supervised a team of 21 staff and was responsible for training, instructing, motivating and ensuring that the companies quality control standards were being upheld at all times. 


In addition, Mr. Jacob Kendrick is a highly organized person, with strong time management, decision-making and problem-solving skills. In his previous position at Titan Wire and Cable, his role involved balancing many responsibilities, including maintaining stock levels and providing in person and over the phone customer service, in addition to staff management. With a strong commitment to safety in all his prior jobs, Jacob has been recognized by higher management as a leader in safety in a number of his roles. He has in-depth knowledge of Occupational Health and Safety and always follows Workplace Health and Safety Regulations. Jacob’s qualifications have provided  theoretical framework for experience in the junk removal industry. 


When Jacob isn’t lifting 12’ logs or loading large trailers full of 1000’s of pounds of junk, he spends time with his wife of almost 10 years, Jennifer and his son, Nikolai (along with his 4 dogs and 1 cat)  hiking, biking and laughing in the Sierra Nevada or starting a fire and watching a movie with them both. Jacob is a professional, friendly, approachable yet strong and determined gentle giant who has a passion and thrives on manual labor, junk removal and organization.



How did you both get started in this type of work?

With a passion for satisfying others as well as cleaning up the environment, Jacob and Jennifer have always strived to make the world a greener place and enhance communities within our country. With that being said, since we are very determined, hard working individuals whom will not stop until we reach our goals, we decided that we wanted to become Dirty Job Specialists™ and complete all of those jobs that other do not have the time, capability or strength to do so.

What types of customers have you worked with?
We have worked with a vast variety of customers; ranging from extreme hoarders all the way to those whom just need things to get tidied up. We DO NOT judge our customers by the volume of their junk or belongings or how their home looks. Rather we are very understanding, personable and kind-hearted with sincere intentions to help others. Similar to our long volunteer work for the victims of the Butte Fire in Calaveras County, CA as well as currently volunteering our services, equipment, labor and finances to many residences in Lyon County and surrounding. 

What important questions should our potential and/or current clients think through before contacting us or any of our competitors about their specific and unique projects? 

We suggest that customers should think through the following examples before contacting a professional in our field:

1. How big is my project exactly? Measurements, etc.

2. What's my budget to complete this project?

3. Am I ready to have this project completed now or should I wait? Finances? Time?

4. How quickly would I like my project completed? Immediately? In a few days? I'm flexible? Just beginning my search for a pro?


Do you dispose hazardous materials?

No. At this time, we are unable to haul away or dump any hazardous materials to any other location other than within your own home. However, if you're in need of this, feel free to contact us and we may be able to point you in the right direction as to who/where can help you.

Is J.N.J Home Works a GREEN company?

Yes! At J.N.J Homeworks, we try to reuse, refinish, donate, and debuild any and ALL items we acquire before just simply dumping them. You can rest assured that items you desire to be hauled off your property will receive a meticulous, attentive to detail, yet discreet/ confidential inspection to see if any items can be used as donations to give back to our community or another alternative that you prefer.

How does your pricing work?

Our pricing at J.N.J Home Works varies from job to job. Since all jobs are incredibly different and unique, we give estimates individually with the use of pictures you send us (or physical inspections) and your needs and then calculate our projected labor, time, equipment and needed trucks/trailers that we know it will take to complete your job successfully.